Microsoft's answer to my issue is always the same, buy a new key. My thought is that since I haven't purchased a product since November of 2015, I'm not going to get any service.
#EXTERMINATE IT ACTIVATION CODE 2016 FOR MAC#
Your copy of Office 2016 for Mac to a different computer, you can do so over the phone. If you bought a one-time purchase of Office 2016 for Mac or received it through the Home Use Program, you're allowed only one install of Office 2016 for Mac and you can't deactivate it in the same way you may do an Office 365 license.
"Office 2016 for Mac: One-time purchase or HUP install It's hidden away so that it's difficult to find, but it's there. There actually is a support page that talks about what to do if you buy a new computer.
It was just a way to get me off the call, but by that time I was exhausted. Tech who called me back and then told me that I needed to buy a new license to fix this! Eventually she said she needed to look something up and would call me back, but of course never did. They where even so kind as to escalate it to level 2 support It's like I was talking to a mindless parrot that wouldn't budge on this issue. The support at Microsoft is the ABSOLUTE WORST SUPPORT I HAVE EVER EXPERIENCED in all my 23 years in technical support. "The key associated with this account and product has been activated on another machine, or reactivated on this machine too many times, please choose another if available."Ĭalling into Microsoft Office Support was a complete waste of time as their only solution to this issue was for me to buy another license. The software then refused to register coming up with this error instead. Eventually I purchased a new MBP and installed Officeįor Mac 2016 on it. I had issues with the hard drive cable on that computer and before then I did a completely fresh install of the OS and all the apps. I originally installed Office 2016 for Mac on an older MacBook Pro.
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